I was blown away by the service I received for a $17 order. From my first contact, your customer service people - first Michelle, then Stephanie made every effort to make sure my order was correct. Then when the (cross-border) order was not received in a reasonable amount of time, Stephanie reassured me that should the order somehow be lost that a replacement plaque would be made and sent. Wow!
This is by far the best customer service I have received from any on-line company.
Zenia Leigh-Ottawa, Ontario, Canada
I ordered 8 trophies for the winning team of my company's basketball league and placed the order at 10pm the night of our championship game. There was a celebratory awards ceremony the next week and QuickTrophy delivered the trophies within 3 days via USPS shipping. I was surprised how fast they came! The only thing that wasn't expected is that the middle line was not in bigger and bolder font, which I thought it might be based on the trophy form. Not really a big deal though. I'll be getting all my trophies from this site until I see a reason not to!
Anonymous-Anytown, AT 55555
Fast. Efficient. Cheap. With some great deals thrown in. All around a perfect experience.
My Order was processed quick and came on time with no problems with what I order.
Quick Trophy does a great job, they are quick and accurate and the trophies look excellent. The only thing is that the actual ordering takes a long time. We order many of the same trophies but in a different color and different workding. So you have to select 1 fill in all the information and then the order screen takes you back to the beginning. It would nice if it took you right back to the same style of trophy.