Not that this time is any different from past experiences, but I was blown away by the etching and design. I have done youth sports teams in the past and those were normal. This time I needed to get a recognition plaque, 9x11 or so. I had a blue knight image and a short thank you... The plaque was perfect, the image was UNREAL! It was perfect and it made the recipient cry that we would go to the lengths. It was a 5 min search for the image and 15 min order with Quick Trophy... 20 minutes of effort for me. Then 7 days later I had the plaque and it was exactly like the preview they emailed me. Perfect once again! Thank you Quick Trophy!!