Quick Trophy lives up to their name! Within hours of submitting our order, we received an email confirmation, and the entire order (10 trophies) was completed and shipped within a few days. The finished products looked great - we were proud to present them to our award winners. I took off half a star because the online interface to enter the text for the awards was rather clumsy and a little frustrating to use. The proof it generated did not match what I submitted. Fortunately, a phone call to the company quickly resolved the issue.