I needed something last minute for Christmas. I wanted to make sure it made it in time so I picked the 3 day shipping which was about $32. Later I got an email from Stephanie asking if I wanted to downgrade to a shipping that was cheaper and faster. She did not have to do that and I really appreciated the money she saved me. It was here on time and half the cost I would of spent. I will recommend this company to anyone that needs a trophy! Thanks again!