This is the third year I have ordered trophies for our summer camp. QuickTrophy very quickly and flawlessly filled our order! We (not QuickTrophy) accidentally misspelled one of the camper's names on the trophy so I contacted QuickTrophy as soon as I realized our mistake. The good people at QuickTrophy sent a replacement name plate AT NO CHARGE and we received it within a few short days. Well done!