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Privacy Policy

At QuickTrophy we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell, trade, or rent your personal information to others.

When you order, we need to know your name, e-mail address, billing address, shipping address, a phone number where you can be reached during business hours, credit card number, and expiration date. This allows us to process your order and to notify you of your order status.

If we have any questions about your order, we will contact you as quickly as possible, either by phone or email.

 

Credit Card Safety

When you order, we transfer to a secure server before collecting your credit card information. The secure server software (SSL) encrypts then sends your information securely. Your credit card information is used only by Authorize.net, a credit card processing company.

Additionally, we use the Address Verification System (AVS) to verify the billing address matches the address of the credit card. We use other resources and procedures to ensure all orders are valid.

 

Customer Satisfaction

We want you to be pleased with the products we send you. If your items arrive damaged, we will replace them, absolutely free. We will ship the replacement items by FedEx Ground, UPS Ground or Postal Priority - if you need them faster, we can do so, but we will charge you the difference in shipping costs, with your approval, of course.

If you do not like your items, we will gladly exchange them for any other trophy or award in our selection and either refund or charge you the difference. If you decide to cancel your order, please contact us immediately or return the items if they have already been shipped. A refund will be issued, less a 15% restocking fee if the parts can be reused, a 50% restocking fee will be charged for items that cannot be reused such as engraved glass or acrylic awards or plaques. All returns and exchanges must take place within 30 days of receipt of your order.

 

Communication

We keep you informed of your order status every step of the way by sending you a confirmation e-mail when we receive your order, and when it ships. We also provide you a UPS tracking number. If at any point in the process you need to clarify your order, please e-mail or call us.

QuickTrophy offers you a streamlined selection of quality trophies to make your trophy purchase easy. Our sport selection is based on the most popular trophies.

 

Design Policy

We are here to serve you. If you would like to see a sport or a design we do not currently offer, please let us know.

 

Sales Tax

A sales tax of 6% is collected on orders sent to addresses within the State of Michigan.

 Avg. Customer Review
              (4.8_Stars)
 Number of Reviews: 2138
 
Received product promptly. Good prices! I recommend this company!
Jamie-ohio
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Great service, reasonable prices, quick shipping, good quality. Website could be better.
Nate-VA USA
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I recently purchased several medals from Quicktrophy. The website was easy to use and it was easy to create several different engravings for the different medals. The order arrived quickly and without any mistakes making our awards ceremony a success. Will definitely order from Quicktrophy again.
Ken-Groton, MA USA
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I couldn't have been more pleased with my purchase. Originally I ordered online and when I saw the need to make a quick change in something before shipment I called customer service. They were TERRIFIC. They were very helpful and took care of my need immediately. I WILL use this company again and recommend to my friends.
Paula-LaGrange, KY
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Great selection and a quality item, very pleased. After I learned how to navigate the way to use the print size and line by line distribution it was easy. The post order follow through was terrific and shipping was prompt.
Paul-Chicago, Il
~
 
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Quicktrophy, LLC
446 E. Crescent Street
Marquette, MI 49855
Toll-Free: 1-866-200-1234
Fax: 1-906-228-9865


Office Hours
M-Th 9-5 Eastern
Fr 9-Noon Eastern
*FREE GROUND SHIPPING on orders over $100 within the continental US
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